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FAQ

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Please find below our frequently asked questions for our guests. Please read our information page first in case you find the information you are looking for there.

Questions relating to pretour

Before Tour

How fit do I need to be for the holiday?

Our cycling and walking holidays are designed for people of all ages and levels of fitness. On our information page, we have information on the levels of the holidays. This will give you an idea of what level of holiday you should be looking at.

Do you have cycling holidays suitable for children?

Of course! On our trip search page, you will find all our tours with lower-level grading which could be suitable for children. If you need any advice give us a call or send us an email and we can help you out further.

Do you have tours that are suitable for non-cyclists too?

We have a couple of tours that would be suitable for non-cyclists while the cyclists go out for the day. These would be our “bike and boat” tours, cycle resort, or the fixed location holidays. If you would like to know more please contact us and we would be happy to help.

Do you allow bookings from solo travellers?

Yes, we do! The tours that are suitable will have a single supplement price on our booking page.

Can I rent a bike?

Yes, you can rent bikes on all our tours, however, if you wish to bring your own bike then you can do. Your bike must be in good working order. On some of our tours where transfers with bikes are needed, there may be a local fee for you to pay to transfer your own bike.

What types of bikes are available to rent?

On most of our tours, we have hybrid style bikes to rent. The types of bikes available on each tour do differ. On some tours, we have e-bikes, race bikes, and tandems also available. Please contact us if you are looking for a certain type of bike

Do I need travel insurance? 

All guests should have adequate holiday insurance to cover you for cycling/walking, medical expenses and for cancellation or curtailment of your holiday. Check out our Travel Insurance page for more information.

 

What is an EHIC Card/GHIC Card?

GHIC (Global Health Insurance Card) is for UK citizens only and lets you get state healthcare at a reduced cost or sometimes for free. Travel insurance is always needed in addition to the GHIC. For more information please see the NHS GHIC Website

PLEASE NOTE: The GHIC card is FREE of charge. Do not use a company that charges. If you have one of the old EHIC, then you can still use these if they are in date. If your card is no longer in date then you must apply for a GHIC instead. 

Can a tour be altered?

Generally, the answer is yes if the tour is available to start on any day of the week (this information can be found on the individual tour page) However please contact us with your individual needs so we can assist you further with your booking. 

Can we book extra nights with you? 

Yes of course. You can book extra nights during the booking process. If you need any advice please contact us and we will help you out with your booking. The only constraint may be the availability of the accommodation.

Can you arrange flights?

Flights are not included in our holidays.  If you need any help we can point you in the right direction. We always recommend that you wait until your booking is confirmed before you book any flights.

Do I need a visa?

Citizens of the UK do not need a visa within the European Union. Members of other countries should check with their own embassies the visa requirements before travelling. Check out our Passport, Visas and Health page for more information. 

Will I receive tour material?

Yes, we normally send your tour material by email about 3-4 weeks before your trip departure date, should you be leaving earlier please inform us without any delay. If your tour package includes published maps/guidebooks we shall post these to you 3-4 weeks before your departure, should you leave for your holiday early please advise us so we can post these items earlier, failure to notify us will result in these items not being available for your tour.

When will payment be due?

Upon sending your booking form you will be required to pay £300 per person deposit. Then 10 weeks before the holiday start date the remaining balance will be due. Please note some tours require a larger deposit, this will be mentioned on the tour page.

Where to go on cycling holidays in England?

There is a great selection of cycling holidays to go to in England. You could head to the Cotswolds for a lovely country adventure or visit Hadrian’s Wall to add some history to your holiday.

Where is good to go cycling in Scotland?

Scotland is a great place for outdoor enthusiasts, with plenty of country lanes and wild places to explore. Try our lochs and glens tour, or explore the various castles with our castle crusade tour. Get prepped by reading about the most iconic castles in Scotland.

What do I need for cycling holidays in Italy?

It might seem obvious but remember to pack a helmet and any other protection you may need. Other essentials include a bike lock, cycling gloves and sunglasses. Find out more about what to bring here.

What should I pack for cycling holidays in Spain?

Spain has quite a hot climate, so be sure to pack plenty of sun protection and clothing that will keep you nice and cool. Hooked On Cycling offers amazing cycling holidays in Spain.

Should I go on a cycling in France holiday?

French cycling holidays combine beautiful landscapes with quaint villages and some of the best food and wine in the world. Visit the picturesque Gorge Du Tan or cycle along the Canal Du Midi.

What type of Majorca cycling holidays are there?

Hooked On Cycling are pleased to offer two 7 night cycling holidays in Majorca. There is Majorca by road bike for the more advanced rider, or the island of Majorca tour for those looking for some quiet and peaceful riding.

Can I book cycling holidays in France through you?

Yes, we have a great selection of cycling holidays in France for the more casual rider and for those who want a challenge. Explore some of the beautiful French countryside, including the Burgundy wine trails.

Is biking in Scotland for beginners or experts?

Biking in Scotland is for everyone, no matter if you’re a novice or experienced rider. If you’re looking for a challenge try out Lochs galore by road bike, or for beginners and families we have a Scotland’s family lakes and castles cycle.

What Lake District cycling holidays are there?

Hooked On Cycling is proud to offer two stunning cycling holidays around the Lake District and Hadrian’s Wall, road cycling and a slightly easier cycling tour. Fancy getting off your bike and walking? Find out why Hadrian’s Wall Path is one of the best hiking locations in the country

What do I need for a biking in England holiday?

We always recommend bringing sun cream, plenty of water, appropriate clothes and a helmet. Find out some more essentials here.

What can I expect from a self-guided cycling holiday in France?

Self-guided holidays in France work pretty much like all other cycling tours. Here is what to expect from a self-guided cycling holiday.

Can I go to Lake Garda for cycling holidays?

Lake Garda near Verona is perfect for a cycling holiday, easily accessible by plane and an amazing region to enjoy. Find out more about why Lake Garda is a great destination here.

Where can I go mountain biking in Scotland?

There are plenty of mountains and rough terrain where you can go mountain biking in Scotland. There’s also island hopping by bike if you want a unique experience.

What is there to do on a Normandy cycling holiday?

Hooked On Cycling’s range of French cycling holidays will take you across the Normandy countryside, stopping in on iconic historical locations such as the home of the Bayeux tapestry, the Normandy beaches and ancient abbeys.

Can I go on bike tours in Seville?

Yes, Hooked On Cycling does an amazing self-guided tour that goes from Seville to the beaches of Cadiz taking you from amazing city locations to beautiful olive groves.

Questions for while on tour

While On Tour

Do I need to bring money for food?

Generally, yes. All the holidays include a daily breakfast. Some also include lunch and an evening meal. Where they are not included, you are free to choose where and when to eat. Details are given with each individual tour.

What type of accommodation can I expect?

Our accommodations are normally either small hotels to good quality B&Bs. Some are unique and some are traditional with that local area. On the Cruise and Cycle holidays the accommodation is mainly in cabins with bunk beds or low beds.

Where can I leave my car for the duration of the holiday?

In most cases, you can leave your car for the duration of your holiday in the car park of the hotel used for the first night’s accommodation. Where parking is not available at the first hotel, you will be advised of the alternative arrangements made for you. Some car parking may have a local fee which you will have to pay upon arrival.

How much luggage can I bring?

Your luggage is transported for you every day (unless on a non-moving tour). Luggage is limited to one bag per person and with a weight limit of 20kg*. On some tours where to stay in a mountain hut, it might not be possible to move luggage there, in that case, your main luggage is moved to the following accommodation. *Some tours this is different, please see your tour information pack for specific tour details.

What clothes should I bring?

On a walking holiday, you will need either strong hiking shoes or boots. We advise not to wear trainers. Waterproof gear is also essential for some countries. For a cycling holiday, if you have cycling clothes, you will probably want to bring them with you. However, if you don’t own any cycling gear then shorts and t-shirts will be fine.  

A “kit list” is provided in your tour material for you to have a look at and decide what gear you wish to take.

 

 

Is a cycling helmet provided?

We do NOT rent helmets for health and safety reasons. Please bring your own helmets.  In some countries, it is a legal requirement to wear a helmet so please make sure you take one with you.

What happens if I have a problem while on holiday?

If there is ever a problem while you are on holiday there is a local team which will be able to help you/offer advice. They can be contacted at the number provided in your tour information pack.